Privacy Policy
Effective date: Last updated 2025-04-01
Welcome to PlainOrbitStudio. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website at plainorbitstudio.xyz (the “Site”) and when you order or dine at our pizza restaurant. We are committed to safeguarding your privacy and handling your personal data in a transparent and secure manner. By using the Site or placing an order, you consent to the practices described in this Policy.
Information we collect
We may collect several categories of information depending on how you interact with our Site and services:
- Personal identifiers, such as your name, contact details (e.g., telephone number you provide when placing an order), and delivery addresses.
- Account information if you create an account, including login details and preferences.
- Order information, including items purchased, delivery instructions, and payment method indicators (we do not store full payment details on our servers).
- Usage data, such as pages visited, time spent on the Site, and other diagnostic data to improve site performance and service quality.
- Location data, if you enable location services to facilitate delivery or pickup.
How we use your information
We use the information described above for purposes including:
- Processing and delivering orders, communicating about orders, and providing customer support.
- To personalize your experience, recommendations, and special offers relevant to your preferences and location.
- To improve our products, services, and Site functionality, including troubleshooting, analytics, and testing new features.
- To comply with legal obligations and protect our rights, property, and safety, including detecting fraud and preventing unauthorized access.
Legal basis for processing (for providers in the EEA)
When applicable, we process your personal data on bases such as your consent, performance of a contract (to fulfill orders), compliance with legal obligations, and our legitimate interests in improving our services and security.
Sharing your information
We may share your information with:
- Service providers who perform services on our behalf (e.g., payment processing, delivery, IT services), bound by confidentiality and data protection obligations.
- Affiliates or parent companies where necessary to operate the Site or fulfill orders.
- Law enforcement or regulatory authorities where required by law or to protect our rights and safety.
We do not sell your personal data to third parties. We may share aggregated and anonymized data for analytics purposes, which cannot be used to identify you personally.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it. If you have an account with PlainOrbitStudio, you can request deletion of your account data in accordance with this Policy.
Security
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. Our measures include encryption of data in transit, access controls, and regular security assessments. While no system is completely secure, we strive to reduce risk and respond promptly to potential vulnerabilities.
Your rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, or to object to processing. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us at +44 1273 000123 or via the Site’s contact form available at plainorbitstudio.xyz. Please include relevant details to help us respond effectively, such as your name, contact information, and a description of the request.
Cookies and tracking technologies
We and our service providers may use cookies and similar technologies to recognize you, remember your preferences, analyze trends, and deliver relevant content. You can manage cookies through your browser settings or the Site’s consent banner, where available. Some features may not function properly if cookies are disabled.
Children’s privacy
Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete it as soon as possible.
International transfers
Your information may be transferred to and stored in servers located outside your country. If you are located in the European Economic Area, we will ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
Geographic and contact information
Our operations are located in Brighton, BN1 1AA, 22 High Street, United Kingdom. For inquiries or to exercise your rights, contact us at +44 1273 000123 or visit our site at plainorbitstudio.xyz.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” and post the new policy on the Site. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the Site after changes constitutes your acceptance of the updated policy.
How to contact us
If you have questions about this Privacy Policy or our data practices, please contact us at +44 1273 000123 or via plainorbitstudio.xyz for more information. You can also write to us at our physical address: 22 High Street, Brighton, BN1 1AA, United Kingdom.
Thank you for trusting PlainOrbitStudio with your information. We are committed to protecting your privacy while delivering delicious pizza and a great customer experience.